Our Refund Policy
If you’re not satisfied, request a refund within 3 days of your first purchase. Renewal payments are not normally refundable unless required by law.
How to Request a Refund
- Email support@essay.baby from your account email.
- Include order ID, purchase date, and a brief reason.
- We typically respond within 24–48 hours.
Processing Times
Approved refunds return to the original payment method. Your bank may take 3–10 business days to post funds.
Subscriptions
- Cancel auto-renew anytime in account settings.
- Cancellation prevents future charges; access continues to current period end.
Chargebacks
Please contact support first; chargebacks may delay resolution.
Contact
support@essay-baby.com